few days ago. I was not present there, but I had the opportunity to
read the synopsis of the presentation.
One of the participants presented papers on Telehealth project in
Malaysia; pioneered in Johor and Sarawak. At the end of his
presentation, he mentioned one of the "Lessons Learned" is how the
importance of transparency in the agreement between the department and
the developer of IT systems so that the cost spent wisely.
In my view, the matter should not be "Lessons Learned". As a public
servant, he should know that a large project requires a steering
committee. The selection ofthe contractor is supposed to be made
through open tender system. If the selection is made through this
system and if the steering committee has been monitoring this project
very well, the cost would be spent wisely. Textbook facts.Thus, there
is no new discovery in this presentation but he himself only just
learned about this.
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